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AI4Mpox Burundi Center

We are here to help. Contact our team for any questions, suggestions or assistance requests regarding the AI4Mpox system.

Office Address

Avenue du Saint Esprit, 2
Bujumbura, Burundi

Call Us

+257 79 069 440
24/7 Emergency Line

Email Us

info@ai4mpox.ub.edu.bi
Technical support

Opening Hours

Mon - Fri: 07:45 - 18:00
Sat - Sun: Closed

Send Us a Message

Fill in the form below and we will get back to you as soon as possible

24/7 Support

Our team is available to answer all your questions about the AI4Mpox system

Quick Response

We typically respond within 24 hours

Confidentiality

Your data is secure and protected

Expert Team

Qualified public health professionals

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Our Location

Doctoral School, University of Burundi - Bujumbura

Frequently Asked Questions

How can I access the AI4Mpox system?

To access the AI4Mpox system, contact our team at info@ai4mpox.ub.edu.bi to obtain your login credentials. Access is reserved for authorized healthcare professionals.

Is the system available 24/7?

Yes, the AI4Mpox system operates 24 hours a day, 7 days a week to ensure continuous surveillance. Our technical support team is available during business hours for any assistance.

How do I report a suspected Mpox case?

Log in to the AI4Mpox system and use the case reporting form. You can also contact our emergency line at +257 79 069 440 for immediate assistance.

Where can I find training on the system?

We regularly organize training sessions for healthcare professionals. Contact us to find out the dates of upcoming sessions or to arrange customized training for your institution.